Your well-being is our priority

Responsible Gaming
Keep it fun, keep it in control

Bji believes gaming is a form of entertainment — not a source of income. We want every player to enjoy themselves in a healthy, balanced way. On this page, you'll find everything you need to know about Responsible Gaming.

18+ Only Benefits of Setting Limits 24/7 Support
Set Your Own Limits
Take a Break When Needed
Don't hesitate to seek help

Bji's Responsible Gaming Tools

Use our tools to keep your gaming experience healthy and in control

Set a deposit limit

Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, bji will automatically block any further deposits.

Session Time Limit

Set a limit on how long you'll play in one session. When the time is up, the system will remind you or end your session automatically.

Temporary Break (Cool-Down)

Take a break for 24 hours, 7 days, or 30 days. During this period your account will be inactive, but your balance will remain safe.

Self-Exclusion

If you need a long-term break, use self-exclusion. You can choose a period ranging from 3 months to 5 years, and it takes effect immediately.

Gaming history & analytics

Review your gaming patterns, win/loss records, and total time spent at any moment. Keep track of yourself.

Expert Support

If you're experiencing a gaming problem, speak with our Bangla-speaking counselling support team. All assistance is completely confidential.

What is Responsible Gaming?

Responsible Gaming means playing in a way that doesn't negatively affect other areas of your life — your family, work, health, or finances. At bji, we believe gaming should always be about entertainment.

Many people believe it's possible to earn a steady income from gaming — this is a misconception. Every game depends on chance, and the odds are against you in the long run. Never play with money you can't afford to lose.

Bji's commitment to Responsible Gaming goes beyond words — we back it up with action. Our platform offers a range of tools to help you stay in control.

Please note: Playing responsibly isn't a sign of weakness — it's the mark of a smart gamer.

Signs of Problem Gaming

Ask yourself the questions below. If most of your answers are "Yes," it may be time to seek help.

  • Gambling with money meant for essential household expenses
  • Placing larger bets to try to recover money you have lost
  • Borrowing money or asking others for funds to keep gaming
  • Hiding how much BDT you're spending on gaming from your family

  • Prioritizing gaming over spending time with family and friends
  • Losing focus at work or in your studies
  • Having conflicts with family over gaming
  • Feeling irritable when you stop playing

  • Unable to stop even when you want to — keep coming back
  • Feeling restless or anxious when not gaming
  • Using gaming as a way to relieve stress
  • Lying or hiding things about your gaming

  • Sleep problems — staying up late to game
  • Eating irregularly or skipping meals
  • Experiencing more fatigue and headaches
  • Neglecting your physical health

Warning: If more than three of the above signs apply to you, please contact the bji support team or consult a specialist.

The Golden Rules of Responsible Gaming

Follow these guidelines on bji to keep your gaming experience fun every time:

  • Stick to your budget: Decide in advance how much BDT you will spend on gaming each month — and stick to it.
  • Stick to your schedule: Stick to a set gaming schedule each day. Avoid playing late into the night or all day long.
  • Accept your losses: Don't chase losses with more bets — take a moment to cool down before making any decisions.
  • Never borrow to play: Never borrow or take loans to fund your gaming. It's a dangerous path.
  • Avoid alcohol: Never play while intoxicated — your judgment is impaired and the risk of heavy losses increases.
  • For entertainment only: Don't think of gaming as a way to earn money. Celebrate your wins, and accept your losses.
  • Take a break: Take a short break every hour — stand up, drink some water, and stretch your legs.

Self-Assessment

Reflect on the following questions:

1

Do I start gaming with a plan, or do I just jump in on impulse?

2

Am I sticking to my gaming budget?

3

Can I stay calm when I lose a game?

4

Do I keep gaming ahead of family and work?

5

Is gaming affecting my sleep or eating habits?

6

Am I being honest with my family about my gaming?

Good news: If most of your answers are positive, you are playing responsibly.

Use the Protection Tools
Deposit Limit

Set your own deposit limits at any time. Lowering a limit takes effect immediately; increasing one requires a 48-hour waiting period.

Break Duration

Take a break for 24 hours, 7 days, or 30 days — whenever you need it.

Self-Exclusion

Take a permanent break for 3 months to 5 years. Submit your request to bji Support.

Need Help?

If you or someone you know is dealing with a gaming problem, don't hesitate to reach out for help. Asking for help takes courage.

bji Live Chat
24/7 Support in Bangla
Email Support

Limit Setting How to do it

Set your gaming limits in just a few simple steps

1
Log in to your account

Log in to your bji account and select "Account Settings" from the top menu.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" tab in your settings.

3
Choose a Limit Type

Deposit limits, session time, cooling-off periods, or self-exclusion — choose whichever option suits your needs.

4
Set a Limit on Amount or Time

Enter your preferred amount or duration and confirm.

5
Takes effect immediately

Reducing a limit or taking a break takes effect immediately. Increasing a limit takes 48 hours.

Bji's Responsible Gaming Commitment

We haven't just set rules — we've taken real action

Age Verification

Age verification is carried out at registration and for large transactions. Accounts belonging to anyone under 18 will be closed.

Pattern Analysis

Our AI system detects unusual gaming patterns and alerts players who may be at risk.

Awareness Message

After long sessions or significant losses, bji automatically sends Responsible Gaming reminders.

Staff Training

Our support team is specially trained in Responsible Gaming to ensure you receive the right assistance.

Bonus Policy

Players who are self-excluded or on a break will not receive any promotional offers.

Advice for Family Members

If someone in your family is struggling with a gaming problem, you can play a vital role in helping them.

  • Approach the conversation with empathy rather than anger or criticism
  • Encourage them to acknowledge the problem
  • Get help contacting bji Support
  • Stay aware of your finances — watch out for unusual spending
  • Join them in alternative leisure and social activities
  • Remember — gaming addiction is a health condition, not a character flaw

Healthy Gaming Lifestyle

The tips below can help you build lasting responsible gaming habits over time:

  • Treat gaming as a hobby — just like any other pastime
  • Create and track a monthly gaming budget
  • Only play on scheduled days or at set times
  • Save a portion of your winnings — don't stake it all again
  • Make exercise and time in nature a regular part of your routine
  • Share your gaming plan with someone you trust

Keep in mind: Enjoy gaming when it brings you joy. When it starts to feel like a burden, take a break.

Play for fun, play within limits

Use bji's Responsible Gaming tools to set your own limits. We're here for you — through the good times and the tough ones.

For support: [email protected] · 24/7 Support Available

বাংলা